INSTRUCTOR: Kym Martell, CRM, CIC, CRIS, AAI, MLIS
OBJECTIVE: To teach insurance professionals about avoiding E&O exposures by understanding best practices regarding agent’s obligations, procedures, and operations.
DESCRIPTION: Agents who focus on E&O loss prevention fortify their agency from potentially devastating claims while improving the customer experience. In this course, agents will learn best practices regarding agent’s obligations, agency procedures and developing workflows to help defend and prevent E&O claims.